What we work on
Operations advice for agencies, consultancies and other independent service businesses.
Who approves the change?
Give team leads enough authority to handle recurring requests.
About this workGetting work ready to start
Identify missing client material before handing a project to delivery.
About this workPlanning the workload
Check which projects can run at the same time with the people available.
About this workIntroducing a different process
Prepare instructions and help staff with the first cases.
About this workSome assignments begin with a review of a recurring problem. Others start with a change the firm has already decided to make. See the ways to work together.