Who approves the change?
A team lead should know when they can give the client an answer.
If ordinary requests keep returning to the owner, the team may need clearer authority rather than another approval meeting. We help establish which changes a lead can approve, what they must check and when to involve someone else.
Follow the last few requests
We look at recent changes with the people who handled them. Did the delay come from a missing estimate, conflicting priorities or uncertainty about who could say yes?
Make the guide usable
A scheduling rule needs to say who can approve a change that delays another client, including when the usual manager is away. We put the recurring cases into a short guide and try it against current work.
The firm keeps responsibility for its decisions. Tell us which requests keep returning to you.